Hundreds of parts move through your business every day. The more efficiently these parts are processed, the more profitable your company becomes. The pace of this movement is driven by the accuracy of the parts data. By pulling the correct information at the fingertips of your staff in real time, you can be sure that the right part will go to the right place quicker and more efficiently. Processes are streamlined, speed increases, mistakes are minimised and, ultimately, your business performance reaches new heights.
Profitability through efficiency has been the driving philosophy behind the development of our latest web based innovation Microcat LIVE.
Better by design
The obstacle with search optimisation for the standard EPC was the data structure.
As we saw it, the only way to seriously increase the speed of an EPC search function was to change the data structure. So, we’ve restructured it and placed your parts data side-by-side so it’s not buried.
Information can now be searched and cross-referenced in completely revolutionary ways giving the user unparalleled flexibility and startling data retrieval speed. Redefining the EPC, Microcat LIVE ultimately offers greater accuracy despite less mouse clicks, which means better data performance and outstanding business performance.
Developed from your valuable feedback
The after sales industry has its own language, parts interpreters speak it and so do we.
The input and feedback from 50,000 Microcat users globally has helped develop Microcat LIVE. This knowledge has given us an unrivalled understanding of how parts interpreters work and what is most useful to them. We have listened to you and have included in the product what you need to be able to work faster and sell more parts. Therefore, we have developed new initiatives such as one click retrieval, up-sell prompting and the ability to accommodate multiple sessions and users at the same time.
A powerful tool in the hands of any user
We know staff turnover costs dealerships dearly. New employees simply do not have the valuable product knowledge to navigate a parts catalogue as quickly as a super-user. As much as you wish you had the time to train all users to be super-users this is not going to be a business reality in most instances.
Regardless of experience, we can guarantee that Microcat LIVE will assist any user in performing their job easily. Streamlined and flexible, the system can be tailored to the way each user works best.